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How this End-to-End Email & Team Chat Service is Boosting Workplace Productivity
New studies have uncovered that when communication platforms are fragmented, productivity tends to decline, confusion arises, and communication silos are formed.
When there are multiple disconnected platforms for communication, it becomes harder for individuals and teams to collaborate effectively and to meet eye to eye. This can result in wasted time, miscommunication, and isolated pockets of information that hinder overall productivity and disrupt the flow of information across the organization.
US businesses lose an annual cost of $12,506 per employee due to miscommunication. Presently, the link between effective communication and business outcomes is stronger than ever. However, when communication is executed properly, it yields significant benefits. Studies reveal that 72% of individuals attest to increased productivity, 63% report higher levels of customer satisfaction, and 60% observe enhanced employee confidence.
These statistics emphasize the positive impact of effective communication on various aspects of business performance. By fostering strong communication practices, businesses can improve productivity, enhance customer relationships, and boost employee morale and confidence, ultimately contributing to their overall success.
With these benefits in mind, Spike, the leading conversational email app, aims to fill the void of disorganized communication among SMBs by launching Spike for Teams. This end-to-end email and team chat service delivers an unparalleled unified communication and collaboration experience for small-to-medium-sized businesses, including agencies, law firms, IT firms, development agencies, and anyone who needs to collaborate efficiently.
"Spike has been recognized as the world’s leading conversational email app on the market with more than 1 million active users globally,” says Dvir Ben Aroya, CEO of Spike. “Now, we're taking our vision of modern and unified communication and collaboration to the next level by launching an integrated email and messaging service for businesses.”
How does Spike for Teams work?
Spike for Teams delivers a comprehensive hosted email and team chat service that facilitates seamless communication not only within internal teams but also with external stakeholders such as partners, clients, and vendors, regardless of whether they use Spike or not.
Moreover, Spike for Teams consolidates conversational email, messaging, video conferencing, AI-assisted services, project management, and collaborative document management under one virtual roof. Not only does this approach result in one invoice at a fraction of the cost, but it also yields one optimized end-user experience.
Its cutting-edge features include:
Conversational Email: Email that feels like chat, making it effortless to stay responsive.
Priority Inbox: Pushes users’ most important emails to the top of their inbox.
Video Meetings: Video and audio calls built-in to email and team chat.
Collaborative Docs: Brainstorm, plan, edit, write, and work together.
Super Search: Find everything easily from files to conversations, instantly.
Custom Domain: Connect an existing business email domain or get one from Spike.
Channels & Groups: Company-wide and private spaces to discuss any project or topic.
Magic Message: AI-powered assistant helps users reply, write emails, notes, and more.
Dvir continues, “Spike for Teams enables support teams to deliver rapid, precise responses using customizable message templates. It allows agencies to deliver top-tier service to their clients through various channels—email, chat, voice, and video. Startups can keep everyone on the same page using private groups and public channels. As the only communication and collaboration platform built on the technology that powers email, Spike for Teams has a unique edge over platforms that often require everyone to be on the same platform for effective communication.”
Spike can be accessed across multiple platforms including iOS, Android, Mac, PC, and web browsers, offering both free and paid plans. The app has gained recognition as Apple's App of the Day. Furthermore, Francesco D'Alessio, the host and creator of KeepProductive, praised Spike as "epic" for its innovative technology that streamlines communication procedures.